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Terms: Introduction

Terms Of Use

The following rules or "Terms" govern use of this site. By using the site, you agree to be bound by these Terms and Andrew Hardwick to follow these Terms and all applicable laws and regulations governing this site. Andrew Hardwick reserves the right to change these Terms at any time, effective immediately upon posting on the site. If you do not agree to be bound by these Terms, please do not use the site.


Session charges

By making an appointment you fully understand your rights and that you will be charged the full price of the session. The full price of that session is to be settled by the end of each session.

If you do not turn up and you have not informed Andrew Hardwick by leaving a message via either a text, email or answerphone service, you will be billed the full price of that session.


Deposits and Cancellation Fees

When booking online you will be charged a deposit fee of $50 NZ dollars. At the session you will be charged the outstanding amount for the session, i.e. the cost of the session minus the deposit fee. This deposit fee will also become the cancellation fee for that session if you give less than 24 hours’ notice of your cancellation. There is no cancellation fee if more than 24 hours’ notice is given. Refunds may be given at my discretion.


Charges for retreats and classes

When booking a class, workshop, talk or retreat there may a non-refundable booking fee.

In some cases if there is illness or another situation that cannot be avoided, your booking fee may be able to be transferred to another retreat or class. This is on a case by case basis.



Due to the fact that CDs can be easily copied, we only offer exchanges for defective CDs and no refunds. Each audio title has a lengthy audio preview available so you can make sure you like the CD prior to ordering. We guarantee all CDs sold on this site to be free from manufacturer's defects for a period of 365 days from date of purchase. Simply return any defective CDs to us for replacement. Downloadable products are non-refundable.


For any questions, please feel free to contact us:

021 153 2508

Andrew Hardwick Hypnotherapy

44 Gillespies Road, Birchville

Upper Hutt 5018


Shipping policy for non-downloadable merchandise:

All shipping is via New Zealand Post or parcel post depending on the weight of the shipment.

We ship with delivery confirmation (where available). The actual time to receive your order is usually about 7 calendar days, but times may vary slightly. All orders leave our warehouse in 1 to 3 business days.


International orders outside the New Zealand

All international orders are shipped via airmail or are shipped via the best way determined by our shipper, and should arrive in 5 to 10 days depending on the country of receipt (according to the postal service). We have found this time frame to be overly optimistic in many cases and actual delivery times can take 3 weeks or more.


Downloadable products

There is no shipping charge for downloadable products, and all downloadable products are available for you to download immediately after completing your order.

Shipping charges

(all prices in NZ dollars)

There is no shipping charge for any downloadable merchandise that you order.

For all other merchandise, the charges are as follows:


  • Orders within New Zealand: $5.00 for the first item, plus $ 2.00 per additional item

  • International orders:  $10.00 for the first item, plus $4.00 per additional item


Permitted use

You are only authorized to view and to retain a copy of pages of this site for your own personal use while visiting the site. You cannot duplicate, publish, modify or otherwise distribute the material on this site unless specifically authorized by Andrew Hardwick to do so.

The content and software on this site is the property of Andrew Hardwick and/or its suppliers and this site is protected by international copyright laws.

Links and search results
  • Andrew Hardwick has no control over any link to third party sites throughout the World Wide Web or the content within them.

  • Andrew Hardwick cannot guarantee, represent or warrant that the content contained in the site is accurate, legal and/or inoffensive.

  • Andrew Hardwick does not endorse the content of any third party site, nor can he warrant that they will not contain viruses or otherwise impact your computer.

  • By using this site to search for or link to another site, you agree and understand that you may not make any claim against Andrew Hardwick for any damages or losses, whatsoever, resulting from your use of the site to obtain search results and/or to link to another site. However, if you have a problem with a link from the site, please let Andrew know and he will investigate the link and take appropriate action.



Any information that you email to Andrew Hardwick is confidential and will not be passed on or sold to anyone without your written consent. Any information about your use of this web site is confidential and only used by Andrew Hardwick for the optimization of this web site.

That information is not passed onto a third party. If you are on the mailing list and wish to be removed, email Andrew Hardwick with this request and you will be taken off his email list.


Please be aware that hypnosis is a tool that can assist you in many ways. You understand that by using Hypnotherapy, NLP, EFT, Time-Line Therapy, Coaching, Clinical Supervision, SleepTalk, Tai Chi or Personal Training it is not always a replacement for medications or other support that you may already have in place to assist you with your emotional or physical state of wellness.

The hypnotic suggestions that I may make to you are suggestions that would never put you in danger. You understand that anything that you disclose within each session is confidential unless you are a danger to yourself or someone else and need outside assistance. I will keep any records of the session safe at all times and if you feel that I have not delivered my service to a professional standard that you have a right to put forward your concerns by phone or in writing to the health and disability commissioner.

By making an appointment you fully understand your rights, and that Andrew Hardwick will not be held accountable for anything that you may choose to do after a session. You understand that you are fully accountable for your actions towards yourself or to others. Andrew Hardwick's job is to guide you and support you through the safe practice of the services he provides.

Copyright Andrew Hardwick 2023

Terms: Session Charges
Terms: Permitted Use
Terms: Privacy
Terms: Disclaimer
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